It’s been quite the whirlwind. We closed on March 20th to assess how we would handle COVID-19. After weeks of research and implementation of new safety protocols, we reopened. Yes, we are an essential business and we did not have to close for 6 weeks; but we chose to. We have had SDPD out for a visit, and verified that we are indeed an essential service. We have plenty of sanitizer and masks to keep our staff and your pups safe. We also are requiring customers to wear facial coverings. Our cleaning includes animal friendly chemicals that kill COVID-19. We are now allowing only one customer in the store at at time, we have a limited staff, and we maintain our social distance. We already have a rigorous cleaning regimen, but we have added more steps to our process.
You have been a huge help in following our new protocol in order to get your pup some much needed playtime. We’re also requesting that you make reservations for all services through the Gingr portal so that we can right size the staff during these uncertain times. Of course, you can always call or email us if you’d like.
We appreciate you more than you know! We sent out an email with our protocols explained more in depth, if you did not receive, please check your spam or junk folder. If you still can’t find it, let us know and we can resend it to you. We love seeing all of those fuzzy faces come back. You can watch some of the fun on our awesome high resolution cams here.
-Kirby and the Team and Camp Kirby Dog.